FAQ
Here you can find answers to the most popular customer questions on iSpring products.
General
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Do I need a 64-bit or 32-bit version of iSpring Presenter?
A 64-bit version of iSpring Presenter can be installed, only if your computer is running a 64-bit version of Windows AND a 64-bit version of Microsoft Office 2010.
Installation
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An error occured and but I don't see the iSpring Presenter toolbar in PowerPoint 2007 anymore. What can I do?
The problem might occur because not all of the components were installed successfully. To be sure that the reinstallation process completes fine, please follow the instructions below
Registration
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Where should I enter License Key I got after purchase?
After you make a purchase and your order is processed, you should receive an automatic registration email with your license key. To activate your license, you need to follow these steps: